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Frequently Asked Questions

What happens if my business faces financial difficulties during the loan term?

If your business encounters financial challenges during your asset finance term, early communication with Loan Pantry is crucial. We can liaise with your lender to explore available options, which may include temporary payment deferrals, restructuring the loan terms, or adjusting the repayment schedule to match your current cash flow situation. Many lenders prefer to work with borrowers who communicate proactively rather than simply missing payments. Depending on your circumstances and payment history, options might include extending the loan term to reduce monthly payments, implementing a temporary payment holiday, or restructuring the debt. However, it's important to understand that asset finance is secured against the financed equipment, so the lender does have the right to repossess the asset if alternative arrangements cannot be reached. Our ongoing relationship means we can advocate on your behalf and help negotiate solutions that protect both your interests and maintain your relationship with the lender for future financing needs.

What information do I need to provide for an asset finance application?

To process your asset finance application efficiently, Loan Pantry requires several key pieces of information about your business and the intended purchase. We need recent financial statements, typically the last two years of profit and loss statements and balance sheets, along with recent bank statements showing your business cash flow patterns. You'll also need to provide details about the asset you wish to finance, including supplier quotes, specifications, and intended business use. For established businesses, we require Australian Business Number details and company registration information. Additionally, we need information about business ownership, including director details and any guarantors. If you're purchasing from a specific supplier, we'll need their details and any relevant purchase agreements. The exact documentation requirements can vary depending on the loan amount and lender requirements, but our team guides you through the entire process.

Are there any fees associated with using Loan Pantry's brokerage services?

Loan Pantry is generally paid a commission by the lender when your loan settles. We also charge a fee for the provision of credit assistance, which varies depending on the complexity of your situation. This fee is not an out-of-pocket expense—it is added to your loan amount. Full details of any fees and commissions will be provided once we understand your needs.

What is asset finance and how can it help my business?

Asset finance is a funding solution that allows businesses to acquire essential equipment, vehicles, or machinery without paying the full purchase price upfront. Instead of depleting your working capital, you can spread the cost over time through structured repayments. This approach preserves your cash flow for daily operations and growth opportunities. Asset finance covers a wide range of items including commercial vehicles, manufacturing equipment, office technology, medical devices, and construction machinery. By using asset finance, businesses can access modern equipment that improves productivity and competitiveness while maintaining financial flexibility. The equipment itself typically serves as security for the loan, which can result in more favourable terms than unsecured business loans.

Can I finance used equipment or does it have to be new?

Asset finance is available for both new and used equipment, though the specific terms and conditions may differ. Many lenders readily finance quality used equipment that is in good working condition and from reputable manufacturers. However, there are typically some restrictions on the age and condition of used assets. Most lenders prefer equipment that is less than five to ten years old, depending on the type of asset and its expected lifespan. The loan-to-value ratio for used equipment is often lower than for new equipment, meaning you may need to provide a larger deposit. Additionally, some lenders require professional valuations or inspections for used assets to confirm their condition and market value. Loan Pantry works with lenders who specialise in used equipment finance and can help you understand which options are available for your specific requirements. This flexibility allows businesses to access quality equipment at lower purchase prices while still benefiting from structured financing arrangements.

What are the typical interest rates and terms for asset finance in Australia?

Interest rates and loan terms for asset finance vary depending on your individual circumstances. We work with a panel of over 50 lenders— including banks, non-bank financiers, and specialist providers—to find competitive options tailored to your needs. Pricing is risk-based and influenced by factors such as credit profile, asset type, loan structure, and business history.

How long does the asset finance approval process typically take?

The asset finance approval timeline varies depending on several factors including the complexity of your application, the loan amount, and how quickly you can provide required documentation. For straightforward applications with all documentation ready, initial approval decisions can often be received within 24 to 48 hours. More complex applications or those requiring additional verification may take several business days. Once approved in principle, the final documentation and settlement process typically takes another few days to a week. Loan Pantry works diligently to expedite your application by ensuring all documentation is complete and properly presented to lenders from the outset. We maintain regular communication throughout the process and can often provide status updates within hours of receiving new information from lenders. Our established relationships with lenders also help streamline the assessment process, potentially reducing overall timeframes compared to direct applications.

Can Loan Pantry help businesses outside of Brisbane access asset finance?

Absolutely. While Loan Pantry is based in Brisbane, we provide asset finance brokerage services to businesses throughout Australia. Our extensive network of lenders operates nationally, allowing us to arrange financing for businesses in major cities, regional centres, and rural areas across all states and territories. Modern communication technology enables us to manage applications, coordinate documentation, and provide ongoing support regardless of your location. We understand that businesses outside major metropolitan areas may have unique requirements or face different challenges, and our lender network includes institutions that specialise in regional and rural business finance. Whether you're located in Sydney, Melbourne, Perth, Adelaide, Darwin, Hobart, or anywhere in between, we can arrange suitable asset finance solutions. Our processes are designed to be efficient and comprehensive, ensuring that distance doesn't compromise the quality of service or the range of options available to your business.

How does working with an asset finance broker benefit my business?

Rather than approaching individual lenders yourself, we research the products of over 50 lenders and recommend options that are competitively priced and most likely to approve your application. This helps protect your credit file from unnecessary enquiries and improves your chances of securing favourable terms.

What types of assets can be financed through Loan Pantry?

Loan Pantry arranges financing for virtually any business asset that retains value and contributes to your operations. This includes commercial vehicles such as trucks, vans, and specialised transport equipment, as well as heavy machinery for construction, mining, and agriculture. We also handle manufacturing equipment, medical and dental equipment, office technology including computers and telecommunications systems, and hospitality equipment like commercial kitchens and point-of-sale systems. Additionally, we can arrange finance for renewable energy installations, printing equipment, and professional services equipment. The key requirement is that the asset must be used for business purposes and maintain sufficient value to serve as security. Our extensive lender network means we can find suitable options for both common and specialised equipment across diverse industries throughout Australia.